An Appalachian Summer Festival Logo

AN APPALACHIAN SUMMER FESTIVAL

Music - Dance - Theatre - Visual Arts - Film

This season of An Appalachian Summer Festival 2020 will be presented online. Click here for the complete schedule and details. >

TICKETS
Photo by Appalachian State University.

TICKETS

Box Office Hours

Through June 29
Monday-Friday 9am-4pm

June 30-July 31
Monday & Wednesday 9am-4pm
Tuesday, Thursday & Friday 9am-8pm
Saturday 5-8pm
Sunday Noon-3pm

Box Office Telephone: (828) 262-4046 or (800) 841-ARTS

Seating

Accessibility and seating for patrons with disabilities

The Schaefer Center for the Performing Arts strives to make its performances and facilities accessible to all of our patrons. If you have questions or would like to receive additional information about accessibility at the Schaefer Center, please contact Sarah Heustess, Director of Sales & Patron Relations at heustessse@appstate.edu or 828-262-2248.

Patrons who have Mobility Disabilities
Seating for our patrons with mobility disabilities is available on both levels of the Schaefer Center. Sarah Heustess, Director of Sales and Patron Relations, is pleased to assist you in making seating arrangements for you or someone in your party. 828.262.2248 or heustessse@appstate.edu.

Patrons who have Hearing Loss
The Schaefer Center is equipped with an infrared audio system for the hearing impaired. Headsets are available at the box office.

Payment Options

We accept VISA, MasterCard and American Express. Cash is accepted if you purchase tickets in person at the box office.

We accept VISA, MasterCard and American Express. Cash and Check is accepted if you purchase tickets in person at the box office.

Policies

  • No cameras, recording devices or cellular phones.
  • No refunds. Exchanges only. Call the box office for more information.
  • All ages need a ticket.
  • Late arrivals will be seated at the discretion of the House Manager.

Refund and Exchange Policy

Tickets to Schaefer Center events, and to all events that are part of An Appalachian Summer Festival in any venue, are non-refundable. If a ticketed event is cancelled for inclement weather or for other reasons beyond the university’s control, the ticket stub for that event will become a valid “Rain Check,” to be used for either:

  • A re-scheduled performance, within the coming year, by the artist whose event was cancelled (if a rescheduled appearance can be arranged with the artist)
  • A performance of the patron’s choice, with an equal or lesser ticket value, during the year following the cancelled event. (Performance selections are subject to availability).

Tickets provided to patrons on a complimentary basis do not carry Rain Check privileges. For ticket-holders who are unable to travel to the performance venue due to road conditions or other factors, tickets may be exchanged for tickets (of equal or lesser value) to a future performance, subject to availability, by calling the Box Office prior to 5pm on the evening of the performance they are unable to attend.

Bag Inspection Policy

For the safety and security of its patrons, the Schaefer Center staff reserve the right to inspect bags, purses, backpacks and other items being carried into the venue by visitors and audience members during major events. Patrons entering the venue with items prohibited by the facility (weapons of any kind, illegal drugs, or outside food/beverage items, including alcohol) will be asked to remove the prohibited item(s) to their car, or to another location, before gaining entry into the facility. The Schaefer Center does not provide an area to check purses, backpacks, or other personal belongings. If a patron chooses not to undergo a bag inspection, or to remove a prohibited item to another location, a ticket exchange (for an event on another date) will be offered.